I Don't Understand the NHS

This is probably the domain of Dr Crippen but the more I read about the NHS the worse it seems to be.

What does the NHS Centre for Involvement do?


And do they really really need a National Knowledge and Question Answering Service?. I thought that's what AskJeeves, Universities and libraries were for. Before you know it there will be a Ministry of Truth.

Too bad the NHS' Jargon Buster service doesn't explain what "Involvement" and "Question Answering Service" mean, because it sure as hell has redefined what a Spine is!

Perhaps it is a function of the fact that the NHS is one of the largest employers in the world (over 1.5 million) that they have to find pointless activities for people to do? I vote that they shut down one of these departments and hire more doctors and nurses.